We're looking for a Team Manager to join Your Place and be part of our dedicated team to help us with our mission to solve homelessness in east London, one person at a time!
About the role
Based within the Personal Development Team, this role will have overall responsibility for the day-to-day development and management of the Personal Development Team and its service delivery, including meeting commissioner targets and milestones.
The role will have a critical role in leading, supporting, motivating and managing a team and contribute to the promotion, strategic and operational planning of the service and organisation internally and externally.
Salary: £38,000 - £45,000 Annual Salary
Contract: Fixed term - 9 months
Hours: Full-time, 37.5 hours per week, from Monday to Friday
Location: Canning Town, London
Other responsibilities include
- To be responsible for developing practice based on a trauma informed approach to working with residents who have experienced homelessness.
- To set team standards and to actively contribute towards creating a Psychologically Informed Environment.
- Review referrals and to ensure those accessing the service meet the criteria.
- Support the Deputy Team Manager in developing and maintaining a high-quality personalised case management system which fully involves residents.
- Maintain up to date knowledge of relevant practice and legislative changes, including but not limited to housing law, welfare rights, EEA national eligibility and entitlement, immigration law, substance misuse, mental health, local authority guidance and homelessness provision
- Develop and maintain close relationships and working protocols with external partner services and LB Newham to enable the service to meet agreed objectives and improve service outcomes.
- Contribute to providing a safe, effective, and supportive environment for the team to work in.
- Manage and monitor allocated budget for income and expenditure and to ensure that the service keeps within set performance targets.
- Manage the work of the team, agreeing and setting objectives, targets and deadlines.
- Experience of working with vulnerable adults, including managing the provision of a safe operating environment in a relevant context.
- Experience of leading, supervising and motivating a specialist service delivery team in either a supported housing, advice, homelessness, care or other relevant environment.
- Experience of case management and delivering best practice around; needs assessments, high quality personalised support or advice services to vulnerable adults, including people with complex needs.
- Knowledge and understanding of the housing and support needs of people who have experienced homelessness including rough sleepers, and the ability to translate knowledge into good practice.
- Ability to work in a fast paced, high-pressured environment, with multiple competing priorities and to quickly adapt to new situations.
- Demonstrates a commitment to the values and charitable purposes of Your Place.
- Self-sufficient and highly organised with the ability to achieve goals, meet deadlines, and a flexibility to juggle a variety of tasks.
- Solution focused
When applying don't forget to answer the questions in our application process to tell us more about how you meet the skills, knowledge, and experience to be successful in this role.
At Your Place, we are passionate about creating an inclusive workplace that promotes and values diversity. We know through experience that the different ideas, perspectives and backgrounds create a stronger and more creative work environment that delivers better resident outcomes. We welcome applications irrespective of peoples age, disability, sex, gender, identity and gender expression, race or ethnicity, religion or belief, sexual orientation or other personal circumstances. We have policies and procedures in place to ensure that all applicants are treated fairly and consistently at every stage of the recruitment process, including the consideration of reasonable adjustments for people who have a disability.
This post is subject to an Enhanced DBS check and a right to work in the UK.