Service Manager (Maternity Cover) | 22.5 Hours per Week | £24,246-£28,712 Pro Rata
Lead a Housing First-informed supported accommodation service, manage a dedicated team, and help people with complex needs achieve lasting independence. Part-time maternity cover, 22.5 hours per week.
About the role
The Service Manager will provide dedicated operational leadership, quality assurance, safeguarding oversight, contract delivery and service development for the Harbour Project. The role will ensure safe, consistent and high-quality delivery of Harbour’s Housing First-supported accommodation model, with clear accountability for service performance, resident outcomes, staff development and continuous improvement. The role will lead and develop the service, strengthening operational oversight, rota cover, supervision capacity, resident support, partnership working and service resilience within one focused management structure. The postholder will be responsible for ensuring residents receive safe, trauma-informed, strengths-based and person-centred support that promotes stability, tenancy sustainment, wellbeing, independence, move-on planning and prevention of repeat homelessness This is a part-time maternity-cover role of 22.5 hours per week, based on site for a minimum of three days per week, with flexibility to agree the working pattern and how the hours are spread across the week.
Salary: £24,246-£28,712 Pro Rata
Contract: 12 months Maternity Cover
Hours: 22.5
Location: The Harbour Project - 81 Barking Rd, London E16 4HB
Please refer to the full Job Description and Person Specification for detailed information on the responsibilities, requirements, and essential criteria for this role.Job Description and Person Specification
This post is subject to an Enhanced DBS check and a right to work in the UK.
- Team
- The Harbour Project
- Location
- Your Place @ Anchor House
- Remote status
- Hybrid
Colleagues
Your Place @ Anchor House
Our offer
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Holidays 🌴
Time off to do as you please - you'll get 25 days, rising one day annually up to 30 days, plus bank holidays. -
Wellbeing 💚
We've also got reimbursements for the costs of a gym membership, a 24-hour confidential helpline for practical and emotional support (for your work or personal life), a cycle to work scheme, and activities like group yoga classes too. -
Pension 💷
Your pension will be with TPT Retirement Solutions and we match what you pay into your pension up to 7.5%. Extra money for your retirement! -
Career development 📚
We all know having the opportunity to develop in your career is really important to people, so we've got different options depending on what suits your role best. It could be getting a recognised qualification, doing some internal training, working towards professional accreditation, or having a membership to a professional body. -
Flexible working 🕘
We want to help you achieve the best work-life balance possible. We have made some promises to our residents about when we are around, so we just need to have the needs of your team in mind as well as the organsiation, to get the best out of it. -
Employee socials 📅
Fun at work is important too! Some of our teams help organise social events in the summer and winter - get involved! -
Office equipment 💻
You'll get the best possible IT equipment and if your role involves working remotely, you can order items like desks, chairs or other equipment to help with your comfort and wellbeing. -
Discounts 🛒
You'll have access to discounts for holidays, shopping, eating out, and loads more with our Proud to Care scheme. -
Family friendly 👪
We have a variety of family-friendly leave available to all employees for maternity, paternity, and adoption. -
We've put together this employee benefits package to make sure we give our best so you can give yours!
About Your Place
Your Place where homelessness is solved one person at a time.
Your Place is much more than somewhere to call home. We work one-to-one with people experiencing homelessness, helping them to regain their self-belief and rebuild their lives. We can’t end homelessness for everyone overnight. But we can solve it one person at a time.
We run two main services from our base at 81 Barking Road - our core hostel (which accounts for approximately 80% of our bed spaces) supporting people experiencing homelessness with low to medium support needs, as well as our intensive support service for people who need extra help on their journeys.
You can find out more about how we help people by visiting our website.
Registered Charity No. 1147794 - in England and Wales
Registered Company No. 08075329 - in England and Wales
Registered Office: 81 Barking Road, London, E16 4HB