Maintenance Officer
To have an informal chat about working for us or to discuss access requirements for disabled applicants contact the People team using the chat function on our careers page or calling 020 7476 6062.
We usually respond within three days
We're looking for a Maintenance Officer to join Your Place and be part of our dedicated team to help us with our mission to solve homelessness in east London, one person at a time!
About the role
Based within the Facilities team, this role will play a key role in carrying out a range of general health & safety room checks, cleaning, building maintenance and caretaking tasks. The role will report to and support the Facilities Manager in the delivery of planned, reactive maintenance and cleaning tasks.
The role will ensure a safe, clean and welcoming environment for residents, employees and visitors by providing a repairing, maintenance cleaning service in order to keep the various buildings and grounds to the highest standard, whilst minimising the need for external contractors.
Salary: £28,000 - £28,712 annual salary
Contract: Permanent
Hours: 37.5 hours
Location: 81 barking road Canning Town
Other responsibilities include
- To support daily, weekly & monthly planned maintenance tasks as scheduled (fire alarm tests, water temperature recording, emergency lighting tests, etc.).
- Support Customer Services with planned room health & safety checks
- Support the delivery of first line response to reactive maintenance, cleaning and repairs.
- Minor building fabric spot cleaning, repairs, decorating tasks and plumbing repairs.
- Check of plant rooms and boilers for leaks and general condition
- Ensure equipment is well maintained, adequately stored and meets all safety requirements
- Ensure that all portable electrical appliances are tested as required
- Use a range of common hand and power tools to carry out your job as required
- Assist with inspection of the condition of the grounds, building and facilities
- General janitorial duties as requested.
- Ad-hoc porterage duties (moves and changes, furniture management and etc.).
- Maintain accurate digital documentation.
- Provide excellent customer service to residents, ensuring they are made aware of work order progress in a timely manner.
- Proactively walking the Communal Areas and all floors, reporting and following up on any health & safety, maintenance or cleaning issues
- Ensure the organisation’s Health and Safety procedures regarding Safety at Work are consistently implemented and followed.
- Contribute to Risk Assessment activities and implement appropriate actions.
- Monitor and liaise with Sub-Contractors ensuring good Health and Safety Practices are being carried out and quality of work is of high standard.
- Clear snow and grit paths during bad weather periods.
- Ensure that all duties and services provided are in accordance with policies and procedures.
- Monitor and action tasks listed on in-house systems, in a timely manner, ensuring the key performance indicator requirements are in place.
- To comply with individual responsibilities, in accordance with work role for health and safety in the workplace.
- To undertake such other duties within the competence of the post holder which may be required from time to time.
About you
- Experience of risk assessment or a health & safety qualification
- Experience of building cleaning and maintenance, handyperson or caretaking duties.
- Building trade or health & safety/facilities management qualification
- Good understanding of health and safety requirements within a building environment
- Good communication skills
- Good IT and systems skills
- Ability to interact and communicate effectively with a wide variety of people maintaining professional boundaries
- Ability to manage own work load effectively and under pressure
- Ability to accurately input information on a database or information systems
- Confidence to challenge where necessary in relation to property / security matters
- Diplomatic and tactful
- Patient and tolerant
- Self-motivated and enthusiastic
- Honesty, reliability and punctuality
- Good interpersonal skills
- Full driving licence - Desirable but not essential
About applying
When applying don't forget to answer the questions in our application process to tell us more about how you meet the skills, knowledge, and experience to be successful in this role.
At Your Place, we are passionate about creating an inclusive workplace that promotes and values diversity. We know through experience that the different ideas, perspectives and backgrounds create a stronger and more creative work environment that delivers better resident outcomes. We welcome applications irrespective of peoples age, disability, sex, gender, identity and gender expression, race or ethnicity, religion or belief, sexual orientation or other personal circumstances. We have policies and procedures in place to ensure that all applicants are treated fairly and consistently at every stage of the recruitment process, including the consideration of reasonable adjustments for people who have a disability.
This post is subject to an Enhanced DBS check and a right to work in the UK.
- Team
- Facilities
- Role
- Maintenance Officer
- Locations
- Your Place @ Anchor House
- Yearly salary
- £28,000 - £28,712
Your Place @ Anchor House
Our offer
-
Holidays 🌴
Time off to do as you please - you'll get 25 days, rising one day annually up to 30 days, plus bank holidays. -
Wellbeing 💚
We've also got reimbursements for the costs of a gym membership, a 24-hour confidential helpline for practical and emotional support (for your work or personal life), a cycle to work scheme, and activities like group yoga classes too. -
Pension 💷
Your pension will be with TPT Retirement Solutions and we match what you pay into your pension up to 7.5%. Extra money for your retirement! -
Career development 📚
We all know having the opportunity to develop in your career is really important to people, so we've got different options depending on what suits your role best. It could be getting a recognised qualification, doing some internal training, working towards professional accreditation, or having a membership to a professional body. -
Flexible working 🕘
We want to help you achieve the best work-life balance possible. We have made some promises to our residents about when we are around, so we just need to have the needs of your team in mind as well as the organsiation, to get the best out of it. -
Employee socials 📅
Fun at work is important too! Some of our teams help organise social events in the summer and winter - get involved! -
Office equipment 💻
You'll get the best possible IT equipment and if your role involves working remotely, you can order items like desks, chairs or other equipment to help with your comfort and wellbeing. -
Discounts 🛒
You'll have access to discounts for holidays, shopping, eating out, and loads more with our Proud to Care scheme. -
Family friendly 👪
We have a variety of family-friendly leave available to all employees for maternity, paternity, and adoption. -
We've put together this employee benefits package to make sure we give our best so you can give yours!
About Your Place
Your Place where homelessness is solved one person at a time.
Your Place is much more than somewhere to call home. We work one-to-one with people experiencing homelessness, helping them to regain their self-belief and rebuild their lives. We can’t end homelessness for everyone overnight. But we can solve it one person at a time.
We run two main services from our base at 81 Barking Road - our core hostel (which accounts for approximately 80% of our bed spaces) supporting people experiencing homelessness with low to medium support needs, as well as our intensive support service for people who need extra help on their journeys.
You can find out more about how we help people by visiting our website.
Registered Charity No. 1147794 - in England and Wales
Registered Company No. 08075329 - in England and Wales
Registered Office: 81 Barking Road, London, E16 4HB
Maintenance Officer
To have an informal chat about working for us or to discuss access requirements for disabled applicants contact the People team using the chat function on our careers page or calling 020 7476 6062.
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